The role of the Front of the House Manager is to oversee the Front of the House, as well as welcome guests to Water’s Edge.
Water’s Edge is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.
Additionally, Water’s Edge takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Responsibilities
- Ensure proper daily operations of concierge/front desk, servers, and server assistants
- Possess full knowledge of Water’s Edge resources; be able to walk guests through all the entertainment options available and explain our policies to keep them safe at Water’s Edge.
- Establish rapport with guests and promote prompt, courteous, efficient guest services
- Organize and manage shifts
- Assist in daily staffing, training, recruitment, and ongoing development of front-of-house staff
- See that work is carried out in a way that minimizes risks to the health and safety of both employees and guests as well as ensures compliance with sanitation and safety regulations
- Facilitate communication between guests, front-of-the-house staff, supervisors, and managers
- Maintain a safe working environment at all times; understand and enforce safe work practices in a fair and consistent fashion
- Perform other duties as requested by management
Qualifications and Skills
- One or more years in the service industry preferred
- Experience with a cash register, a point-of-sale system, or a reservation management system
- Must be friendly, outgoing, and able to work in a fast-paced, high-energy environment
- Work schedule varies and will include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods both indoors and outdoors
- Organizational, teamwork, and multi-tasking skills area must
- Excellent verbal and written communication skills
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Fine dining restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekend availability
Ability to commute/relocate:
Mount Pleasant, SC 29464. Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Night Shift (Required)
Day Shift (Preferred)
Work Location: One location
